Help Center
Find answers to common questions about using Keel.
Free 7-day trial, then $4.99/month. Cancel any time.
Frequently asked questions
How do I connect my bank account?
Go to the Accounts section in your dashboard and click "Connect Account". You will be guided through our secure bank connection process powered by Plaid. We support over 10,000 financial institutions.
Is my financial data secure?
Yes. We use bank-level 256-bit SSL encryption to protect your data and never store your bank login credentials — those are handled securely by Plaid. Your data is never sold or shared with third parties.
How do I cancel my subscription?
You can cancel any time from your account settings. Your subscription stays active until the end of the current billing period.
What happens to my data if I cancel?
Your data remains in your account for 30 days after cancellation, so you can reactivate and pick up where you left off. After 30 days it is permanently deleted.
How does the monthly reset work?
On the first of each month Keel clears non-recurring transactions to give you a fresh start. Recurring transactions such as rent and subscriptions are kept so you do not have to re-enter them.
Can I use Keel on multiple devices?
Yes. Your Keel account works on any device with a web browser and your data syncs automatically across all of them.
How do I categorize transactions?
Transactions are categorized automatically when imported from your bank. You can also categorize them manually or change a category by clicking any transaction in your dashboard.
What is the debt payoff planner?
The debt payoff planner shows when each of your debts will be cleared and how much interest you will pay, using strategies such as debt snowball or debt avalanche.